We don't outsource projects to other BPO centres. We execute all projects in house only.

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Infrastructure

Our facility is fully loaded to execute our various services. We are located in the city centre with good transport connectivity, facilities and resources. We have back up for power, voice connectivity, Data Storage and internet connectivity.


UPS

Un-interrupted power supply with 100% power backup for Outsourcing Services.

Predictive Dialer

Dialer to support both inbound & outbound services. The dialer performs ACD and predictive dialing which connects only human calls.

Voice connectivity

Voice connectivity with full redundancy. Voice connectivity enabled to connect US, UK, Australia and most of the European countries to support Offshore Outsourcing activities in India.

Data Connectivity

20 MBPS redundant connectivity from 2 different Internet Service Providers.

Data Storage Devices

High volume data storage devices for back up, recovery and security purposes.

Customised CRM

Dialer integrated CRM system, which is fully customizable depending on the business outsource project.

IVR

Interactive Voice Response system to collect confidential data such as banking, credit card, social security no. etc. This facility is making our operation fool proof.

DID

Direct Inward Dialing - Local Toll free no. is provided for all our BPO services for call backs and customer queries.

FACILITIES

Our Infrastructure is one of our biggest strengths

Infrastructure Management

 We do handle infrastructure management of our clients. Some of the services which we offer our IT Infrastructure management, Data Management, Resource management etc.




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